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Event Medical Operations Platform

Event Medical Operations. Connected.

MedLink gives public-safety and medical teams one organized platform to manage events, personnel, patient reports, Incident Action Plans, resources, and command information.

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Platform Overview

Built for the people managing medical operations behind the scenes.

MedLink brings event planning, medical operations, personnel accountability, patient reporting, and incident documentation together in one place. From community events to large multi-agency operations, teams can keep the right information connected to the right event.

Fire Departments
EMS Agencies
Event Medical Teams
Emergency Management
Public-Safety Organizations
Multi-Agency Operations
Planned community eventsFestivalsSporting eventsLarge gatheringsSpecial operations

MedLink complements — and does not replace — local policies, medical direction, incident command, or required agency reporting systems.

Core Capabilities

One platform for the full event medical operation.

Connected, role-aware, and organized around the event.

Event Management

  • Create and manage events
  • Receive a unique Event ID
  • Organize dates, locations, and operational periods
  • Assign personnel and resources
  • Connect all records to the correct event
  • Archive events without losing records

Patient & PT Reports

  • Create event-associated PT reports
  • Document patient encounters
  • Maintain unique patient or report identifiers
  • Connect reports to the correct event
  • Preserve documentation for authorized review
  • Restrict access to authorized users

ICS Forms & Incident Action Plans

  • Create ICS Form Sets
  • Assign form sets to events
  • Complete digital ICS forms
  • Assign responsibility for specific forms
  • Create multiple operational periods
  • Review, approve, and publish IAPs
  • Export print-ready ICS forms and packets

Personnel Accountability

  • Event assignments
  • Personnel rosters
  • Check-in and check-out
  • Event roles and ICS positions
  • Reporting locations
  • Activity logs
  • Organization-based access

Command View

  • Event and personnel status
  • Medical-resource status
  • PT report totals
  • Aid-station activity
  • ICS/IAP completion
  • Current operational period
  • Important event information

Multi-Organization Support

  • Belong to authorized organizations
  • Select an organization after signing in
  • Join through an approved process
  • Access only permitted events and records
  • Maintain separate roles between organizations
Interactive Demo

See MedLink in Action

Explore a guided MedLink event using fictional demonstration data. See how event information, personnel, medical resources, PT reports, Command View, and Incident Action Plans stay connected.

Demonstration only. All names, events, patients, and records shown below are fictional.

Loads on demand. No sign-in required. Nothing is saved to a real account.

Built for Your Organization

One platform, many organizations.

MedLink is multi-tenant by design. Each organization is its own protected workspace — and one user can belong to several, with a different role in each. From single-agency teams to large multi-agency operations, MedLink keeps each organization’s events, reports, personnel, and records separate.

  • Fire Departments
  • EMS Agencies
  • Event Medical Teams
  • Emergency Management Agencies
  • Public-Safety Organizations
  • Multi-Agency Operations
  • Festivals
  • Sporting Events
  • Community Events
  • Large Planned Gatherings

Organization-specific dashboards

Each organization gets its own workspace and dashboard, scoped to its own events, reports, personnel, and settings.

Create an organization

Set up your agency or team to get a protected workspace with its own events, personnel, and operational records.

Join with codes or invitations

Administrators generate a unique access code or send invitations so new members join the right organization quickly and securely.

Member management

Add members, review join requests, manage roles, and remove access when personnel change.

Roles and permissions

Assign a role per organization — responder, supervisor, command staff, or administrator — so each member sees only what their role allows.

Multi-organization access

One account can belong to several organizations and switch between them without signing in again, with a different role in each.

Event assignments

Assign members to specific events and shifts based on their role, availability, and your organization’s needs.

Subscription management

Each organization manages its own plan, seats, and billing independently of any other organization you belong to.

Organization branding

Add your agency logo and brand colors so the operational app reflects your organization identity.

Event archives

Close out and archive events while preserving the full record of reports, forms, and operational history.

Audit logs

A permanent audit trail tracks important administrative and security actions across the organization.

Set up your organization in MedLink

Create a new organization, or join an existing one with an approved invitation or organization access code. Administrative roles are granted only by existing organization or platform administrators.

Plans and Pricing

Plans that scale with your operations

Each plan is per organization — not per individual responder. Prices, features, and limits reflect the current MedLink service terms.

Free

Basic incident tracking for a single small organization.

Contact Usfor pricing

  • One organization
  • Up to 5 users
  • 1 active event at a time
  • Up to 25 incidents/month
  • Basic incident tracking
  • Basic patient-care reporting
  • Basic personnel accountability
  • Standard MedLink branding
  • Community support
Users
Up to 5
Active events
Up to 1
Reports / month
Up to 25
Storage
250 MB
Support
community
Contact Us

Essentials

Full incident and patient-care reporting for growing teams.

$79 / month billed monthly

  • Up to 20 users
  • Up to 3 simultaneous events
  • Full incident tracking
  • Full patient-care reporting
  • Personnel accountability
  • Unit & team management
  • Event locations
  • Basic operational reports
  • Standard exports
  • Standard support
Users
Up to 20
Active events
Up to 3
Reports / month
Up to 150
Storage
2000 MB
Support
standard
Free trial
14 days
Start Trial
Most Popular

Professional

Advanced reporting and command tools for multi-event operations.

$199 / month billed monthly

  • Up to 75 users
  • Multiple simultaneous events
  • Command dashboard
  • Advanced operational reporting
  • Custom organization branding
  • Expanded templates
  • Personnel-hour tracking
  • Advanced export tools
  • Priority support
  • Eligible integration options
Users
Up to 75
Active events
Up to 10
Reports / month
Up to 750
Storage
10000 MB
Support
priority
Free trial
14 days
Start Trial

Enterprise

Custom capacity, controls, and support for large operations.

Contact Usfor pricing

  • Large or custom user capacity
  • Large or custom event capacity
  • Multiple stations or divisions
  • Advanced organization controls
  • Custom onboarding
  • Advanced reports
  • Integration options
  • Dedicated support
  • Custom agreements
  • Contract & invoice billing
Support
dedicated
Contact Us

Pricing details shown are managed by MedLink administrators. If a plan’s price or limits have not yet been configured, “Contact Us” is displayed. No private pricing identifiers, discounts, or customer information are shown publicly.

Security & Accountability

Access that follows the operation.

Operational information should only be available to the people who need it. MedLink uses organization, event, and role-based access controls to help protect records and preserve accountability.

MedLink is not described as HIPAA certified, FEMA approved, NIMS certified, or a replacement for required agency safeguards. Only verified and supported capabilities are represented.

Organization-level separation
Event-specific access
Role-based permissions
Secure authentication
Protected report access
Server-side authorization
Audit logs
Published IAP version history
Controlled administrative access

Request a Demo

Tell us about your team and events. The more we know, the more targeted your walkthrough will be. Submitting this form does not create an operational account.

Types of Events Supported
Features of Interest

Do not submit patient names, medical information, or other protected information through this form.

Bring your event medical operations together.

Create events, manage personnel, connect patient reports, build Incident Action Plans, and keep important operational information organized in one platform.

Need help with MedLink?

For account assistance, technical support, or questions about using the platform, contact the MedLink support team.

Support@medlinkops.com